Shipping & Return Policy

Shipping

At Yarnia, our shipping vendor of choice is the United States Postal Service.  We find USPS Priority Shipping offers the best combination of value and service for most of the items we ship (yarn!  Which is relatively light and bulky).  Sometimes it makes sense for us to use another vendor for bigger shipments, or heavier items (think yarn winders or big blanket kits), and we reserve the right to choose the shipping vendor that makes the most sense for each order.

 

Orders of under $150 are shipped at a flat rate of $8.00; orders over $150 receive free shipping within the United States.

Return Policy

Some items ordered from Yarnia are eligible for returns.  All returned items must be in like-new condition, with intact packaging.  Yarn may be returned for a refund within 30 days, and for store credit up to 6 months after purchase. Wound yarn or yarn cranked into a sock tube is not returnable. Needles and notions may be exchanged or returned for store credit within 7 days of purchase. Sale items, patterns, books, accessories, and special order items may not be returned. Shipping costs are the responsibility of the customer, except if the return is due to Yarnia's error (i.e., we shipped you the wrong item). We insure all packages we ship and recommend you insure any returns to us. See our class listings for class policies.